- Permanent Part-time role with the benefit of penalty rates
- Join a supportive team with a purpose driven role to serve the community
- Grow your skills across our varied Patient Services department
Taking care of people is our reason for being
At Sydney Adventist Hospital, fondly known as the San, caring for people is at the core of who we are. It’s what drives us to deliver exceptional outcomes for our patients and it’s a shared sense of purpose that extends to everyone who works here.
When you join our team, you’ll feel valued and supported by our strong commitment to learning, flexibility, great benefits and a positive culture of teamwork and cooperation.
Some of the exceptional benefits we offer include
- As a not-for-profit, we offer salary packaging that can reduce the amount of tax you pay, which can leave you with thousands of dollars more in your pocket.
- Up to 14 weeks paid parental leave
- Discounted gym membership for you and your family using Fitness Passport
- Great on campus amenities including cafés, gift shop, florist and even a hairdresser
- We have many other benefits as well, see a complete list of all our other Employee benefits and discounts when you meet us!
What you will be doing in this role
As a Clerk in Emergency Care, you will be the first point of contact for patients and their families when they enter the Emergency Department. You’ll handle admission and discharge paperwork, update and maintain medical records, process payments and provide professional frontline support and exceptional customer service. You'll also triage patients as they come in.
We are looking for experienced customer service professionals that have a good eye for detail and strong time management skills. You’ll be empathetic, discreet and be able to act quickly. If you have experience within a similar role that would be an added bonus however on the job training will be provided.
This role is open to candidates able to work 30 hours per week across a 24/7 rotating roster. You’d need to be available for four 7.6-hour shifts per week, including on Friday, Sunday and Monday.
Who we’re looking for
- A strong interest in the healthcare industry is essential, with preference given to applicants who have previous experience in a similar role. Medical knowledge that supports patient triage within an Emergency Department environment will be highly regarded.
- You’ll have strong customer service skills both face to face and in person and are comfortable working in a fast-paced environment.
- The ability to remain calm, professional, and effective when working under pressure.
- Excellent verbal and written communication skills, along with a strong attention to detail and accuracy in documentation.
- Confidence in learning new technologies and processes, supported by strong computer literacy skills.
- A proactive, self-motivated approach to work, coupled with the ability to learn quickly and work independently.
- Flexibility to work a 24/7 rotating roster of 30 hours per week, across four 7.6-hour shifts, including availability on Fridays, Sundays and Mondays.
This is a fantastic opportunity to build a rewarding career in healthcare while being part of a welcoming and supportive team. Every shift brings something different, offering plenty of variety, opportunities to learn, and the chance to make a genuine impact on the patient experience from the moment they walk through our doors.
About Us
Adventist HealthCare Limited (AHCL) operates several businesses including Sydney Adventist Hospital (fondly known as the San), San Day Surgery Hornsby, San Radiology & Nuclear Medicine and Sydney Adventist Hospital Pharmacy. The San is NSW’s largest private hospital which was founded in 1903. We are proudly faith-based and have a proven history of being industry pioneers in ground-breaking research and delivering superior patient care. As a not-for-profit, we continually reinvest in cutting-edge technology and facilities, providing exceptional outcomes for our dedicated team of 2500+ employees, 1400 Accredited Medical Officers, 300 volunteers and the community we serve.
What to expect
Successful candidates will be required to complete a range of pre-employment checks and assessments. These vary and could include professional references, functional questionnaire, a national police check, working with children check, vaccination evidence, among others.
How to apply
If you see yourself in this role, then we’d love to hear from you. Simply click on the ‘Apply’ button and we’ll keep you up to date on how your application is progressing.
Applications close 16 September 2026. Note that this is subject to change and applications will be reviewed as they are received and progressed to interview and appointed if deemed suitable. Therefore, we encourage you to Apply Now to avoid disappointment.
If you would like to know more, then please feel free to contact our Talent Acquisition Specialist, Zak Farhod on careers@sah.org.au. Please note that no applications via email will be accepted.
Recruitment Agencies, thanks for thinking of us. However, we do not accept unsolicited calls or resumes from recruitment agencies.
