- Provide frontline IT support across hospital systems, applications, and devices
- Support Microsoft 365 applications
- Health and Wellbeing benefits available such as Fitness Passport
Taking care of people is our reason for being
At Sydney Adventist Hospital, fondly known as the San, caring for people is at the core of who we are. It’s what drives us to deliver exceptional outcomes for our patients and it’s a shared sense of purpose that extends to everyone who works here.
When you join our team, you’ll feel valued and supported by our strong commitment to learning, flexibility, great benefits and a positive culture of teamwork and cooperation.
Some of the exceptional benefits we offer include
- As a not-for-profit, we offer salary packaging that can reduce the amount of tax you pay, which can leave you with thousands of dollars more in your pocket.
- Up to 14 weeks paid parental leave
- Discounted gym membership for you and your family using Fitness Passport
- Great on campus amenities including cafés, gift shop, florist and even a hairdresser
- Plus, so many more.
What you will be doing in this role
In this role, you’ll be part of a collaborative team ensuring the smooth operation of hospital technology systems that support patient care and staff efficiency. Reporting to the IS Support Lead, you’ll resolve technical issues, maintain hardware and software systems, and provide user support and training.
You’ll be responsible for managing computer accounts with attention to detail, ensuring correct access and licencing is applied promptly to reduce security risks and costs.
You’ll use InTune to configure and deploy Microsoft Intune MDM for both iOS and Android platforms ensuring a smooth rollout with minimal user disruption. You’ll create secure device profiles and manage compliance settings, security policies, and user access controls.
In SharePoint you will manage SharePoint permissions and provide user support and training. You’ll implement and maintain SharePoint and 365 groups and assist in implementing enhancements such as global navigation, hub site configuration, and template deployment.
As part of our busy IS Helpdesk Support team you will participate in supporting a wide range of business-critical applications, resolve complex issues across endpoints and identity, manage user accounts, contribute to ICT projects and upgrades, and assist with maintaining documentation. You will participate in a rotating on-call schedule to provide 24/7 support for the hospital.
In your covering letter, please detail your competency in the InTune and Sharepoint skills outlined above as part of your application.
Who we’re looking for
- At least 2 years of experience in a complex ICT environment, including support for end-user devices, applications, and systems.
- Strong technical knowledge of mobile device configuration (iOS and Android) and application management using InTune.
- Experience managing SharePoint administration including creation of pages, maintenance, permissions, enhancements and training
- Expertise in Windows desktop deployment, PC hardware, and enterprise networking, with specific experience in Active Directory, Entra ID, Exchange, SharePoint, Teams, and Office 365.
- Excellent communication skills with a proactive approach to supporting and engaging with a diverse user base.
- Comfortable working in project-based settings, managing multiple stakeholders.
- Strong troubleshooting abilities and attention to detail in documentation.
- Collaborative team player, with the ability to translate technical solutions into practical outcomes.
- Willingness to participate in a rotating on-call schedule to provide 24-hour operational support for the hospital.
About Us
Adventist HealthCare owns and operates San Day Surgery, Hornsby, and the Sydney Adventist Hospital (fondly known as the San). The San is NSW’s largest private hospital. Founded in 1903, we are proudly faith-based and have a proven history of being industry pioneers in ground-breaking research and delivering superior patient care. As a not-for-profit, we continually reinvest in cutting-edge technology and facilities, providing exceptional outcomes for our dedicated team of 2400+ staff members and the community we serve.
What to expect
Successful candidates will be required to complete a range of pre-employment checks and assessments. These vary and could include professional references, functional questionnaire, a national police check, working with children check, vaccination evidence, among others.
How to apply
If you see yourself in this role, then we’d love to hear from you. Simply click on the ‘Apply’ button and we’ll keep you up to date on how your application is progressing. Please ensure your cover letter addresses the success criteria.
Applications close 24 June 2026. Please note this is subject to change and applications will be reviewed as they are received and progressed to interview and appointed if deemed suitable. Therefore, we encourage you to Apply Now to avoid disappointment.
If you would like to know more, then please feel free to contact our Talent Acquisition Partner, Olivia Jacobs on careers@sah.org.au. Please note that no applications via email will be accepted.
Recruitment Agencies, thanks for thinking of us. However, we do not accept unsolicited calls or resumes from recruitment agencies.
