- 30-hours per week Mon – Fri supporting our acute surgical ward
- Provide essential admin and communication support to patients and clinicians
- Make a positive difference at NSW’s largest private hospital
Taking care of people is our reason for being
At Sydney Adventist Hospital, fondly known as the San, caring for people is at the core of who we are. It’s what drives us to deliver exceptional outcomes for our patients and it’s a shared sense of purpose that extends to everyone who works here.
Some of the exceptional benefits we offer include
- As a not-for-profit, we offer salary packaging that can reduce the amount of tax you pay, which can leave you with thousands of dollars more in your pocket.
- Up to 14 weeks paid parental leave
- Discounted gym membership for you and your family using Fitness Passport
- Great on campus amenities including cafés, gift shop, florist and even a hairdresser
- We have many other benefits as well, see a complete list of all our other Employee benefits and discounts when you meet us!
What you will be doing in this role
Join our busy 29-bed acute surgical ward (internally known as the Butler Ward), where you’ll play a vital role in supporting our dedicated team and ensuring the smooth running of the ward. Your exceptional customer service, attention to detail, and compassion will be key in making a positive impact. In this role, you’ll be essential in managing the day-to-day administrative functions while providing valuable support to our clinical teams.
You’ll help ensure the ward operates smoothly by managing incoming and outgoing correspondence, organising and maintaining documents, and keeping office supplies well-stocked. You will also take responsibility for monitoring patient discharges, ensuring medical records are up-to-date, and organising all necessary paperwork for patients.
In addition, you’ll oversee the ordering of medical stock, office supplies, and food for the ward’s kitchen, ensuring that all resources are available when needed. You’ll be the friendly face who warmly greets patients, visitors, and families, helping to create a clean, welcoming, and safe environment for all.
This is a permanent 0.8 FTE role, working Monday to Friday, 6.5 hours per day but open to negotiation.
Who we’re looking for
This role is ideal for someone who enjoys connecting with others, takes pride in delivering accurate, high-quality work, and thrives in a fast-paced, patient-centred environment. Experience in a healthcare setting is highly valued, as it demonstrates familiarity with medical terminology and the dynamics of a clinical space.
You’ll have:
- Previous experience as a Ward Clerk or in a similar role in a healthcare setting (highly desirable).
- Proven experience in customer service with excellent verbal and written communication skills.
- A professional manner and strong customer service focus.
- You’ll be confident and have initiative, allowing you to make decisions independently.
- Competent in Microsoft Word, Excel, and basic computer functions.
- Ability to remain calm under pressure and follow instructions in a fast-paced environment.
- Enthusiastic and able to foster a welcoming, reassuring atmosphere.
- Certificate IV in Administration or a similar qualification (desirable).
Above all, you will bring a warm, empathetic approach and a strong commitment to providing an exceptional patient experience.
About Us
Adventist HealthCare owns and operates San Day Surgery, Hornsby, and the Sydney Adventist Hospital (fondly known as the San). The San is NSW’s largest private hospital. Founded in 1903, we are proudly faith-based and have a proven history of being industry pioneers in ground-breaking research and delivering superior patient care. As a not-for-profit, we continually reinvest in cutting-edge technology and facilities, providing exceptional outcomes for our dedicated team of 2400+ staff members and the community we serve.
What to expect
Successful candidates will be required to complete a range of pre-employment checks and assessments. These vary and could include professional references, functional questionnaire, a national police check, working with children check, vaccination evidence, among others.
How to apply
If you see yourself in this role, then we’d love to hear from you. Simply click on the ‘Apply’ button and we’ll keep you up to date on how your application is progressing.
Applications will be reviewed as they are received and progressed to interview and appointed if deemed suitable. Therefore, we encourage you to Apply Now to avoid disappointment.
If you would like to know more, then please feel free to contact our Talent Acquisition Partner, Olivia Jacobs on careers@sah.org.au. Please note that no applications via email will be accepted.
