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Ward Clerk | Emergency Care

Apply nowRefer a Friend Job no: 493989
Work type: Permanent (Full time or part time)
Location: Sydney
Categories: Administration / Support Service

  • 5-days per week Mon – Sun supporting our Emergency Care ward 
  • Provide essential admin and communication support to patients and clinicians  
  • Make a positive difference at NSW’s largest private hospital 
 

Taking care of people is our reason for being     

At Sydney Adventist Hospital, fondly known as the San, caring for people is at the core of who we are. It’s what drives us to deliver exceptional outcomes for our patients and it’s a shared sense of purpose that extends to everyone who works here.  

Some of the exceptional benefits we offer include  

  • As a not-for-profit, we offer salary packaging that can reduce the amount of tax you pay, which can leave you with thousands of dollars more in your pocket.  

  • Up to 14 weeks paid parental leave   

  • Discounted gym membership for you and your family using Fitness Passport  

  • Great on campus amenities including cafés, gift shop, florist and even a hairdresser  

  • We have many other benefits as well, see a complete list of all our other Employee benefits and discounts when you meet us! 

 

What you will be doing in this role 

This is a meaningful, patient-facing role where your compassion, customer service skills, and attention to detail will truly make a difference. You’ll provide vital communication support, helping to triage calls, relay messages, and connect medical, nursing, allied health, and external services.  

You’ll ensure the ward runs smoothly by organising and maintaining documents, managing incoming and outgoing correspondence, and making sure office supplies are stocked. You’ll also coordinate meetings and ensuring that any issues are addressed promptly and with care. 

You'll ensure the environment stays clean, safe, and welcoming for everyone, while warmly greeting patients, families, and visitors, guiding them through ward procedures and helping with the sign-in process. 

This is a Full-Time role, working alongside another Ward Clerk to provide support during shifts from 10am to 6pm, Monday to Sunday. 

 

Who we’re looking for 

This role is ideal for someone who enjoys connecting with others, takes pride in delivering accurate, high-quality work, and thrives in a fast-paced, patient-centred environment. Experience in a healthcare setting is highly valued, as it demonstrates familiarity with medical terminology and the dynamics of a clinical space.  

You’ll have: 

  • Previous experience as a Ward Clerk or in a similar role is a healthcare setting (highly desirable). 

  • Proven experience in customer service with excellent verbal and written communication skills. 

  • A professional manner and strong customer service focus. 

  • You’ll be confident and have initiative, allowing you to make decisions independently.  

  • Competent in Microsoft Word, Excel, and basic computer functions. 

  • Ability to remain calm under pressure and follow instructions in a fast-paced environment. 

  • Enthusiastic and able to foster a welcoming, reassuring atmosphere. 

  • Certificate IV in Administration or a similar qualification (desirable).  

Above all, you will bring a warm, empathetic approach and a strong commitment to providing an exceptional patient experience. 

 

About Us  

Adventist HealthCare owns and operates San Day Surgery, Hornsby, and the Sydney Adventist Hospital (fondly known as the San). The San is NSW’s largest private hospital.  Founded in 1903, we are proudly faith-based and have a proven history of being industry pioneers in ground-breaking research and delivering superior patient care. As a not-for-profit, we continually reinvest in cutting-edge technology and facilities, providing exceptional outcomes for our dedicated team of 2400+ staff members and the community we serve. 

 

What to expect 

Successful candidates will be required to complete a range of pre-employment checks and assessments. These vary and could include professional references, functional questionnaire, a national police check, working with children check, vaccination evidence, among others.   

 

How to apply  

If you see yourself in this role, then we’d love to hear from you. Simply click on the ‘Apply’ button and we’ll keep you up to date on how your application is progressing. 

Applications will be reviewed as they are received and progressed to interview and appointed if deemed suitable. Therefore, we encourage you to Apply Now to avoid disappointment. 

If you would like to know more, then please feel free to contact our Talent Acquisition Partner, Olivia Jacobs on careers@sah.org.au. Please note that no applications via email will be accepted.  

  

  

Advertised: AUS Eastern Daylight Time
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