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Patient Services & Emergency Administration Officer

Apply nowRefer a Friend Job no: 493866
Work type: Casual, Permanent (Full time or part time)
Location: Sydney
Categories: Administration / Support Service

  • Casual and full-time roles to support your different lifestyle needs 
  • Join a supportive team with a purpose driven role to serve the community 
  • Health and Wellbeing benefits available such as Fitness Passport 

 

Taking care of people is our reason for being   

 
At Sydney Adventist Hospital, fondly known as the San, caring for people is at the core of who we are. It’s what drives us to deliver exceptional outcomes for our patients and it’s a shared sense of purpose that extends to everyone who works here. 

When you join our team, you’ll feel valued and supported by our strong commitment to learning, flexibility, great benefits and a positive culture of teamwork and cooperation.   

 

Some of the exceptional benefits we offer include 

  • As a not-for-profit, we offer salary packaging that can reduce the amount of tax you pay, which can leave you with thousands of dollars more in your pocket. 
  • Up to 14 weeks paid parental leave (permanent roles only) 
  • Discounted gym membership for you and your family using Fitness Passport 
  • Great on campus amenities including cafés, gift shop, florist and even a hairdresser 
  • We have many other benefits as well, see a complete list of all our other Employee benefits and discounts when you meet us! 

 

What you will be doing in this role 

As an Administration Officer in Patient Services and the Emergency Centre, you will be the first point of contact for patients and their families when they enter the hospital. You’ll handle admission and discharge paperwork, update and maintain medical records, process payments and provide professional frontline support and exceptional customer service. 

We are looking for experienced customer service professionals that have a good eye for detail and strong time management skills. You’ll be empathetic, discreet and be able to act quickly. If you have experience within a similar role that would be an added bonus however on the job training will be provided.  

We have casual and full-time roles available. The team work on a 28-day rotating roster, including nights and weekends. As a casual you will be expected to cover 3+ shifts per week including 1 night shift 10pm – 6pm. 

As a full-time employee, we would love for you to work 1 consistent weekend shift (night or day) and an average of 2 overnight shifts during the week.   

  

Who we’re looking for 

  • You’ll have a strong interest in the healthcare industry and preference will be given to applicants with previous experience in a similar role. Ideally, your medical knowledge will enable you to triage patients as they come into Emergency.  
  • You’ll have strong customer service skills both face to face and in person and are comfortable working in a fast-paced environment. 
  • You’ll be calm, professional, and work well under pressure.  
  • You’ll have excellent communication skills and have a keen eye of accuracy in written documents. 
  • You’ll be comfortable learning new technology and processes and have strong computer skills. 
  • You’ll be a quick learner as well as self-driver and motivated in your work. 
  • You’ll have full Australian working rights. 

About Us 

Adventist HealthCare owns and operates San Day Surgery, Hornsby, and the Sydney Adventist Hospital (fondly known as the San). The San is NSW’s largest private hospital.  Founded in 1903, we are proudly faith-based and have a proven history of being industry pioneers in ground-breaking research and delivering superior patient care. As a not-for-profit, we continually reinvest in cutting-edge technology and facilities, providing exceptional outcomes for our dedicated team of 2400+ staff members and the community we serve. 

 

What to expect 

Successful candidates will be required to complete a range of pre-employment checks and assessments. These vary and could include professional references, functional questionnaire, a national police check, working with children check, vaccination evidence, among others.   

 

How to apply  

 
If you see yourself in this role, then we’d love to hear from you. Simply click on the ‘Apply’ button and we’ll keep you up to date on how your application is progressing.  

Note that applications will be reviewed as they are received and progressed to interview and appointed if deemed suitable. Therefore, we encourage you to Apply Now to avoid disappointment. 

 

If you would like to know more, then please feel free to contact our Talent Acquisition Partner, Olivia Jacobs on careers@sah.org.au. Please note that no applications via email will be accepted.  

 

Recruitment Agencies, thanks for thinking of us. However, we do not accept unsolicited calls or resumes from recruitment agencies. 

 

Advertised: AUS Eastern Daylight Time
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