- Provide frontline IT support across hospital systems, applications, and devices
- Make a positive difference at NSW’s largest private hospital
- Health and Wellbeing benefits available such as Fitness Passport
Taking care of people is our reason for being
At Sydney Adventist Hospital, fondly known as the San, caring for people is at the core of who we are. It’s what drives us to deliver exceptional outcomes for our patients and it’s a shared sense of purpose that extends to everyone who works here.
When you join our team, you’ll feel valued and supported by our strong commitment to learning, flexibility, great benefits and a positive culture of teamwork and cooperation.
Some of the exceptional benefits we offer include
What you will be doing in this role
As an IS Support Specialist, you’ll be part of a collaborative team ensuring the smooth operation of hospital technology systems that support patient care and staff efficiency.
Reporting to the IS Support Lead, you’ll be supported by approachable, values-driven leadership that encourages initiative, learning, and continuous improvement. You’ll resolve technical issues, maintain hardware and software systems, and provide user support and training, especially on platforms like Microsoft Teams and SharePoint.
Your responsibilities include managing user accounts, participating in a 24/7 on-call support roster, contributing to ICT projects and upgrades, and maintaining documentation. You’ll stay current with industry trends, promote secure IT practices, and play a key role in fostering cybersecurity awareness and driving technology improvements across the organisation.
Who we’re looking for
To be successful in this role, you will ideally have:
- You’ll have a minimum 2 years in a complex ICT environment, including support for end-user devices, applications, and systems.
- You’ll have a strong proficiency in Windows desktop deployment, PC hardware, mobile platforms (iOS/Android), and enterprise networking. In particular, Active Directory, Azure AD, Exchange, SharePoint, Teams and Office 365.
- You’ll have strong communication skills and a proactive approach to supporting and interacting with a diverse user base.
- You’ll have the ability to work effectively with multidisciplinary teams both within and across departments and external parties.
- You’ll have an analytical mindset with a focus on scalable solutions and continuous improvement.
- You’ll have experience assisting with ICT projects and maintaining technical documentation.
About Us
Adventist HealthCare owns and operates San Day Surgery, Hornsby, and the Sydney Adventist Hospital (fondly known as the San). The San is NSW’s largest private hospital. Founded in 1903, we are proudly faith-based and have a proven history of being industry pioneers in ground-breaking research and delivering superior patient care. As a not-for-profit, we continually reinvest in cutting-edge technology and facilities, providing exceptional outcomes for our dedicated team of 2400+ staff members and the community we serve.
What to expect
Successful candidates will be required to complete a range of pre-employment checks and assessments. These vary and could include professional references, functional questionnaire, a national police check, working with children check, vaccination evidence, among others.
How to apply
If you see yourself in this role, then we’d love to hear from you. Simply click on the ‘Apply’ button and we’ll keep you up to date on how your application is progressing.
Applications will be reviewed as they are received and progressed to interview and appointed if deemed suitable. Therefore, we encourage you to Apply Now to avoid disappointment.
If you would like to know more, then please feel free to contact our Talent Acquisition Partner, Carly Burgess on careers@sah.org.au. Please note that no applications via email will be accepted.
Recruitment Agencies, thanks for thinking of us. However, we do not accept unsolicited calls or resumes from recruitment agencies.
