What you’ll be doing in this role

Fox Valley Medical and Dental Centre (FVMC) is the hospital's outpatient clinic with 7 GP's and several specialists. The role of Receptionist at FVMC is to provide high-quality reception and secretarial services to the patients, doctors and staff at the surgery in a caring and supportive manner.

Your key responsibilities will include:

• Maintaining confidentiality of all information at all times and providing flexibility in practice staffing arrangements
• General reception and phone enquiry duties, handling phone calls courteously and professionally, and disseminating messages promptly
• Compassionate patient, family and customer care
• Arranging appointments and calendar management; liaising with GPs, other health professionals and their staff
• Meeting organisational requirements including inter-departmental communication i.e typing, formatting, and transmitting reports as necessary
• Banking duties, patient billings and receipt of monies; ordering and monitoring stock and office supplies, and other daily maintenance tasks
• Actively contributing to a culture of comradery and teamwork
• Actively contributing to a culture of continuous quality improvement

 Who we’re looking for

• You’ll be a people person, with strong customer service skills, capable of dealing with hospital staff, patients and their families
• You’ll be adaptable, able to work independently and within a team environment
• You’ll be computer literate, with high proficiency in Microsoft Office 365, including Excel
• You’ll have excellent attention to detail with outstanding written and verbal communication skills
• You will have had previous experience in a similar role
• You’ll be adaptable, systematic and be committed to Adventist Healthcare’s everyday values of excellence and integrity
• Ideally, you will have knowledge of Medical Director and Pracsoft programs and completed a Medical Terminology course.

Taking care of people is our reason for being

At the Sydney Adventist Hospital, fondly known as the San, taking care of people is our reason for being. It’s what drives us to deliver exceptional outcomes for our patients – and it’s a shared sense of purpose that extends to everyone who works here too. When you work for the San, you’ll feel valued and supported by our strong commitment to learning, flexibility, great benefits and a positive culture of teamwork and cooperation.

About the San

We are NSW’s largest and most comprehensive private hospital (500 beds) with a dedicated team of 2300 plus 1000 medical officers and 300 volunteers. As a not-for-profit, faith-based healthcare organisation advancing healthcare since 1903, we have a proud history of delivering outstanding care and we are at the forefront of our field with best in-class technology and game-changing research.

What to expect

Please know that employment with Adventist Healthcare requires:

• A National Police and Working with Children Check
• Two professional reference checks
• Records of required Vaccinations including COVID-19 (2 dose minimum and 3 dose preferred)
• Other pre-employment screenings

How to apply

If you see yourself in this role, we’d love to hear from you. Just click on the ‘Apply Now’ button, fill out your details and submit. Once you apply, we’ll keep you up to date on how your application is progressing. We encourage applications from people who identify as Aboriginal or Torres Strait Islander.

Enquiries should be addressed to:
       Rozina Kabani
       Practice Manager, FVMC
       Email: Rozina.kabani@sah.org.au
       Ph (02) 9480 9724

Applications Close: Saturday, 1st April 2023